Explorer restart on system update

  • 7022745
  • 16-Mar-2018
  • 19-Mar-2018

Environment

ZENworks Configuration Management 2017 Update 2

Situation

Per the documentation https://www.novell.com/documentation/zenworks-2017-update-2/zen_sys_updates/data/beskw45.html, "When you are updating ZENworks to 11.4.2 or later versions on a Windows 10 device, before the System Update begins, a pop-window with Windows Explorer will be restarted before ZENworks System Update message is displayed."  Can this be avoided?

Resolution

The reason for explorer restart is related to the balloon help on system update progress.  If that feature isn't needed, it's possible to set the Zone, Folder or individual device settings to disable "Show System Update Progress".