ZENworks 2017 Appliance migration hangs or takes a long time

  • 7022640
  • 06-Feb-2018
  • 06-Feb-2018

Environment

ZENworks Configuration Management 2017 Installation - Server Appliance

Situation

  • Initial graphical configuration screen (enter root and zenadmin credentials) completes
  • Console switches to text screen, sticks at *** Starting YaST2 *** and nothing appears to happen
  • Unable to log in to https://servername:9443

Resolution

Wait.  This part of the process can potentially take up to an hour.

Cause

The migration process is running a number of scripts in the background.

Additional Information

It is possible to ssh in to the Appliance at this point and use a command such as top to monitor what is happening and be reassured that the server has not, in fact, hung or crashed.