Using LibreOffice 6 and saving directly to Filr folder fails on subsequent edits

  • 7022639
  • 06-Feb-2018
  • 06-Feb-2018

Environment

Micro Focus Filr Desktop Client 3.3

Situation

When using LibreOffice 6 to save files directly into Filr folders, users are able to save the file if the file is being created for the first time in Filr. However, modifying an existing file and saving the changes may fail with the following lock errors:

Document Could Not Be Locked
The lock file could not be created for exclusive access by LibreOffice, due to missing permission to create a lock file on that file location or lack of free disk space


Additional errors may also include:

Error Saving the document <file-name>: Object not accessible.
The object cannot be accessed due to insufficient user rights.

Resolution

The issue has been reported to Filr Engineering. 

Possible work around for this issue include:
  1. Saving files outside of Filr folders when making changes. After the changes are saved, copy/paste the updated file into the desired Filr folder to sync with Filr.
  2. Exit LibreOffice completely and wait for the LibreOffice file lock (.~lock.<file-name.ext>#) to go away. Then, re-open the file and make changes followed by Save.


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