Initial Migration Fails "The operation has timed out"

  • 7022608
  • 29-Jan-2018
  • 02-Mar-2018

Environment

PlateSpin Migrate 12.0 and up

Situation

When running a first full migration from the web interface, the migration fails at RefreshingSourceMachine with the mesage ERROR: "The operation has timed out".

Resolution

On the PlateSpin server, go to http(s)://localhost/platespinconfigurtion in a web browser.
Search for the configuration setting EarliestWindowsVersionForCommonInventory.
Change its value to 6.4.
Save the change.
Retry the migration

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