Error: "Task could not be completed. Could not write user hint."

  • Document ID:7022601
  • Creation Date:24-Jan-2018
  • Modified Date:24-Jan-2018
    • Micro Focus Products:
      eDirectory
      iManager

Environment

Novell iManager 2.02
Password Self Help Hint

Situation

Error:  "Task could not be completed.  Could not write user hint."
Error:  "Task could not be completed."
Error:  "Could not write user hint."

Resolution

In order to add the trustee [THIS] to [ROOT] you must use LDAP.  The following example is an LDIF file that will add the trustee [THIS] and give it "write" rights to the "nsimhint" attribute.  You can simply copy the text below and import it into your tree.  NOTE:  The dn: field is left blank on purpose.  ICE fails if there is an actual DN specified in this field.
version: 1

dn:
changetype: modify
add: ACL
ACL: 4#subtree#[This]#nsimHint

Additional Information

The user must have "write" rights to the "nsimhint" attribute.  The trustee [THIS] is missing from [ROOT].

Formerly known as TID# 10092670
Formerly known as TID# NOVL96769