Excessive "PurgeExpiredWalkupJobs" messages in ipsmd.log

  • Document ID:7022511
  • Creation Date:03-Jan-2018
  • Modified Date:02-Feb-2018
    • Micro Focus Products:
      iPrint

Environment

Open Enterprise Server 2015 Support Pack 1
Open Enterprise Server 2018
iPrint for OES 2015 SP1
iPrint for OEs2018
iPrint Appliance 3.x

Situation

/var/opt/novell/log/iprint/ipsmd.log file is full with PurgeExpiredWalkupJobs messages:

Jul 17 07:21:52 INFO PurgeExpiredWalkupJobs called at 07/17/2017 07:21:52 AM
Jul 17 07:51:52 INFO PurgeExpiredWalkupJobs called at 07/17/2017 07:51:52 AM
Jul 17 08:21:52 INFO PurgeExpiredWalkupJobs called at 07/17/2017 08:21:52 AM
Jul 17 08:51:52 INFO PurgeExpiredWalkupJobs called at 07/17/2017 08:51:52 AM
Jul 17 09:21:52 INFO PurgeExpiredWalkupJobs called at 07/17/2017 09:21:52 AM
Jul 17 09:51:52 INFO PurgeExpiredWalkupJobs called at 07/17/2017 09:51:52 AM

Resolution

1. Apply OES2015 SP1 February (2018) patch
2. Apply iPrint for OES 2015 SP1 February (2018) update
3. Apply iPrint Appliance 3.1 Patch 1

With this patches installed, a new ipmsd log level of warning is introduced. Activate this new log level by:
  • Open /etc/opt/novell/iprint/conf/iprintconf.properties
  • Add the following line:
    • server_log_level=warning
      • note: server_log_level=info is another option. info will log ALL messages.
  • Restart the Print Manager
    • rcnovell-ipsmd restart

Cause

Prior to the patch updates listed above, Info log level was enabled by default, causing all messages to be logged.