Analytics Server Health shows :Server is not reporting

  • 7022490
  • 20-Dec-2017
  • 20-Dec-2017

Environment

Access Manager 4.3
Access Manager 4.4

Situation

Analytics Server shows green light under health column but if you click on the IP address you get "Server is not reporting"



netstat -nat | grep 1444 gives no results.

JCC log: /var/opt/novell/nam/logs/jcc/jcc-0.log.0 shows:   java.net.BindException: cannot assign requested address.


Resolution

The "localmgmtip" statement in /opt/novell/devman/jcc/conf/settings.properties contains the wrong ipaddress.
Correct it and restart the appliance: /etc/init.d/novell-appliance restart

Cause

The Analytics Server was moved on another network segment, ip address was changed but the /opt/novell/devman/jcc/conf/settings.properties still contained the OLD ipaddress

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