File attachments with the "&" character in the name are reduced to 0 KB in WebAccess

  • 7022485
  • 20-Dec-2017
  • 25-Jan-2018

Environment

GroupWise 2014
GroupWise 18

Situation

GroupWise 18 release build

GroupWise 2014 R2 FTF 129020 build

Steps to duplicate:

1.Compose a new mail and attach a file such as movie with the & character.mp4

2.Send the mail.

3.Check the Sent Items folder and notice that the file has been reduced to 0 KB. The recipient is also unable to open the file.

Resolution

This issue has been resolved in both GroupWise 2014 R2 and GroupWise 18.  Please open a service request and ask for the fix appropriate for your system

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