Filr monitoring reports using the Date widget do not display some activities

  • 7022437
  • 06-Dec-2017
  • 12-Dec-2017

Environment

Micro Focus Filr 3.2

Situation

Filr provides several administrative reports for various activities such as User Activity, Logins, File blocking reports as described in the Filr Administrative guide. The reports which use a Date picker to show activity between two dates may fail to show some activities.

For example:

Note: The following example assumes both User-1 and Filr Administrator have their Filr profile set to Eastern Standard Time timezone.

  • User-1 added a file.docx to his Home folder at 8:00 PM EST time on December 6, 2017.
  • When the Filr administrator runs a User Activity report for activities between December 5, 2017 and December 6, 2017 the above activity is missing.
  • However, if the administrator runs the same report between December 5, 2017 and December 7, 2017 the above activity is displayed.

Resolution

A fix for this issue is available in Filr 3.3 Update.

Cause

Filr stores user activities in GMT time. The reports which use the Date widget use the timezone setting of the user running the report to offset the date of the activity. The timezone offset was not being used in the search for activities which resulted in failing to return entries that were created  in the next day GMT time.