Passcode prompt skipped when using Open In Filr iOS app if Filr app is not running in background

  • 7022420
  • 01-Dec-2017
  • 12-Dec-2017

Environment

Micro Focus Filr 3.2
Micro Focus Filr mobile app for iOS

Situation

Filr's mobile app for iOS allows 3rd party apps (such as Google Drive) to send files directly for upload using the Open-In action button. If your Filr site enforces the "Force PIN Code" feature, users opening the Filr mobile app should be prompted for a PIN/passcode when a file is opened in the Filr app. The PIN/passcode prompt only works if the Filr mobile app is already running in the background. If the Filr mobile app was forced quit from background, then using the Open In action fails to prompt the user for the PIN/passcode before displaying the file in the Filr mobile app.

Resolution

A fix for this issue is available in the Filr 3.3 Update. With the fix in place, if the PIN/passcode is enabled, users will be prompted to enter it before opening the file in the Filr mobile app for iOS.

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