Delete prompt of a reoccurring appointment in WebAccess does not match same prompt in GW Windows client

  • 7022407
  • 30-Nov-2017
  • 25-Jan-2018

Environment

GroupWise 2014 R2 Support Pack 2

Situation

Delete prompt of a reoccurring appointment in WebAccess does not match same prompt in GW Windows client

"This Instance" should be moved into the first position.

Customers have complained that the end user is so used to selecting the first option in the Windows client and when they select the same positional answer in WebAccess it wipes out all the appointments, when they did not mean to do so.

Capitalization is also inconsistent between the two clients.

Resolution

This has been resolved and now WebAccess will match the client.  The fix for this one is in an GroupWise 18 FTF.  Please open a service request and ask for the fix related to this tid.

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