GWAVA messages displayed with incorrect time in Outlook

  • 7022394
  • 29-Nov-2017
  • 29-Nov-2017


Microsoft Outlook


Messages that are sent by GWAVA (Alerts / Digest / Notifications / Reports) are displayed with an incorrect time in Microsoft Outlook.
For example the time for an alert that was sent by GWAVA at 12:00 CET will be displayed as 19:00 in the Outlook client.


1. Open the Linux console for the GWAVA server or connect to the GWAVA server with SSH
2. Run following command: "find /opt/beginfinite/gwava/assets/global/template/ -type f -exec sed -i 's/%Z/%z/g' {} \;"


The GWAVA templates are using the time zone like CET, which is changed to -0600 in Outlook causing the difference in the displayed time.

With the command in the Resolution the time zone format in the template files will be changed to  format using digits. If the server time zone is CET, +0100 will be used by the templates so the time is displayed correctly in Outlook afterwards.