Migration to AWS "The Configuration service in the target machine does not seem to have started"

  • 7022365
  • 20-Nov-2017
  • 27-Nov-2017

Environment

PlateSpin Migrate 12.x

Situation

Scenario,


Browser is connecting to the Internet through a proxy, and job is getting “Recoverable Error” during the “Configure Target Operating System” step.  “The Configuration service in the target machine does not seem to have started”.  When migrating to AWS .

Resolution

The resolution below must be implemented on the Server where PlateSpin application is installed and used for cloud migrations.

  1. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\CurrentVersion\Internet Settings
  2. Create a new 32bit DWORD called ProxySettingsPerUser and set it to 0
  3. Open a cmd prompt as administrator and enter the following command.
  4. netsh winhttp import proxy source =ie (This can be execute if you have configured the proxy settings in IE). If you have not configured the proxy on IE, then please refer to Point No.5
  5. netsh winhttp set proxy <Proxy IP Address>:<Proxy Port Number>

Cause

During the migration to the Cloud, PlateSpin may try to connect to the Cloud API by bypassing the proxy which leads to a “Recoverable Error” during the “Configure Target Operating System” step.