Unable to change Default Printer Driver for the iPrint Local Renderer

  • Document ID:7022301
  • Creation Date:09-Nov-2017
  • Modified Date:09-Nov-2017
    • Micro Focus Products:
      iPrint

Environment

Micro Focus iPrint Appliance 3.x

Situation

Changes to the Default Printer Driver for the Local Renderer will not save.  There is no error message.

Resolution

Restart the iPrint mobile server.
1) Open a putty session to the iPrint Appliance and log in as root
2) Type: rcnovell-iprint-mobile restart

Cause

The iPrint Appliance is stuck in a state that is not allowing changes to be saved to the database.