Filr: Unable to access Filr due to changed/incorrect encryption key

  • 7022259
  • 31-Oct-2017
  • 20-Nov-2017


Filr 3.2.1


After rebooting the Filr server, users are not able to access Filr.  

Error displayed is:
HTTP Status 500 - Error creating bean with name 'sPropsUtil' defined in ServletContext resource [/WEB-INF/context/applicationContext.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Could not instantiate bean class [org.kablink.teaming.util.SPropsUtil]: Constructor threw exception; nested exception is java.lang.IllegalStateException: PropsUtil is a singleton class type 

The server encountered an internal error that prevented it from fulfilling this request.

The /var/opt/novell/tomcat-filr/logs/appserver.log log file will contain a message such as:

[org.kablink.teaming.util.encrypt.EncryptedClassPathConfigFiles] - *** ENCRYPTION KEY MUST NEVER CHANGE. IT WILL MAKE SYSTEM UNUSABLE!!


Contact Micro Focus support for assistance in resolving the problem.