Sentinel - All versions
When exporting search results, the browser returns an HTTP 404 Error similar to the following:
HTTP ERROR 404
Problem accessing /SentineRESTServices/actions/result/%E4%VBA%8B%E4%BB%B6_13819_1376917671211.zip Reason:
To export search results properly, perform either of the following:
- While exporting the search results, remove any special characters (outside the ASCII characters) from the export filename.
- Enable UTF-8 in the operating system language settings, restart the machine, and then restart the Sentinel server.
This can occur if the web browser is set to a language other than English.