PackageNotFound and 401.3 Error Messages In Migrate

  • 7022235
  • 27-Oct-2017
  • 16-Nov-2017

Environment


PlateSpin Migrate

Situation

A failing Migrate job fails with an error stating that a package cannot be found.  An error similar to the one below is reported:

                Error Code    PackageNotFound
                Type    PlateSpin.OperationsFramework.Sdk.PlateSpinException
                Message    Package 'd8a0208d-6ff9-4124-b679-16619e077d1b:1' cannot be found.

Attempts to access the packages in a web browser via https://localhost/ofxweb/ControllerPackageDownload.aspx?id=d8a0208d-6ff9-4124-b679-16619e077d1b&version=1 during the job execution produces a 401.3 error.  The proper response should have been a prompt to download the specific package.

Resolution

To provide the proper access to the packages required to perform the discovery, add the “Authenticated Users” group with read permissions to the PlateSpin Migrate application directory. 

Cause

To provide the proper access to the packages required to perform the discovery, apply “Authenticated Users” permissions  to the Platespin Migrate application directory.  Authenticated Users should have access to the directory.

Additional Information

The default permissions defined in an install of Migrate should work in most environments. In environments with tighter security policies it may be necessary to alter the default permissions. Administrators must determine the proper permissions for their environment.