Environment
Sentinel Agent Manager 8.0
Sentinel Agent Manager 7.3
Situation
Unable to collect iSeries events after upgrading Sentinel Agent Manager to 7.3 or 8.0.
Resolution
Continue to use Agent Manager 7.2 to collect data from iSeries devices and do not upgrade Agent Manager.
Cause
Agent Manager 7.3 introduced security improvements that break communication with the iSeries agent.