GWIA crashes when receiving external appointment confirmation

  • 7022108
  • 16-Oct-2017
  • 16-Oct-2017

Environment

GroupWise 2014 R2

Situation

Internal user sends an appointment request to an external contact.

After the external contact accepts/declines the appointment, when the return confirmation hits the GWIA, the GWIA will crash.


Resolution

Without knowing the hardware involved, this is most likely related to TSX / elision problem.

Open /etc/ld.so.conf with an editor and add the following line at the beginning.
/lib64/noelision

When done, please save the file and run /sbin/ldconfig

Once completed, restart the GWIA and test again.