Environment
Reflection for the Web (All Editions) version 12.2 or higher
Reflection for the Web 2014 (All Editions)
Situation
This technical note lists browsers that are supported for use when accessing the Reflection for the Web Administrative WebStation or client applets.
Supported Browsers and Java Virtual Machines
Reflection for the Web uses a web browser to display web pages, while a Java Virtual Machine (VM) runs a Reflection applet either embedded in a web page or as a framed applet (in a separate window). Use the information in the sections below to determine whether your browser and Virtual Machine can run Reflection for the Web.
Note the following:
- Your organization's security policies and local regulations may require specific versions.
- The Oracle Java plug-in for web browsers depends on the cross-platform plug-in architecture NPAPI. In September 2015, Google removed NPAPI support in Chrome version 45. Mozilla removed NPAPI support for Java in the Firefox 52 stable release on March 7, 2017. Support for Java Plug In continues in the Mozilla Firefox Extended Support release (ESR) until May 2018. For more information, see KB 7021593: Web Browser Java Plug-in Alternatives.
Resolution
Reflection for the Web version 12.3
| Browser and Vendor |
Minimum Java Version |
| Microsoft Internet Explorer 11* |
8 |
| Mozilla Firefox ESR - current version |
8 |
| Java Web Start 8 or higher |
8 |
Reflection for the Web version 12.2
| Browser and Vendor |
Minimum Java Version |
| Microsoft Internet Explorer 11* |
7 (Update 79 or higher)** |
| Mozilla Firefox ESR - current version |
7 (Update 79 or higher)** |
| Java Web Start 7 or higher |
7 (Update 79 or higher)** |
* Note: Beginning January 12, 2016, only the most current version of Internet Explorer available for a supported operating system will receive Microsoft technical support and security updates. For more information, see https://www.microsoft.com/en-us/WindowsForBusiness/End-of-IE-support
** Since there are no public updates to Oracle Java 7 after April 2015, we recommend using the latest Oracle JRE 8 version
Reflection for the Web 2014 R2
Oracle JRE 7 or higher is recommended, although Reflection for the Web 2014 R2 was tested with Oracle JRE 6 update 45.
Reflection for the Web should be fully functional on browsers with specified operating systems and Java virtual machines shown in the table below. This table lists the minimum browser and JVM requirements for the product.
| Browser and Vendor |
Minimum Java Version |
| Microsoft Internet Explorer 8.0 or higher*** |
6 (Update 45) |
| Microsoft Internet Explorer 6.0 – 7.0 |
6 (Update 45) |
| Mozilla Firefox – current version |
6 (Update 45) |
| Java Web Start 1.5 or higher |
6 (Update 45) |
| Google Chrome 5.0 or higher |
6 (Update 45) |
Reflection for the Web 2014 R1
Reflection for the Web 2014 R1 requires, at minimum, Oracle JRE 5.0 or higher (also called version 1.5.0 or higher), but we highly recommend using the latest version.
| Browser and Vendor |
Minimum Java Version |
| Microsoft Internet Explorer 8.0 or higher** |
6 (Update 29) |
| Microsoft Internet Explorer 6.0 – 7.0 |
6 (Update 29) |
| Mozilla Firefox – current version |
6 (Update 29) |
| Java Web Start 5 or higher |
6 (Update 29) |
| Google Chrome 5.0 or higher |
6 (Update 29) |
*** Older versions of Java may cause crashes and hangs when viewing Reflection for the Web 2014 sessions, as a result of architectural changes from Internet Explorer 7 to 8. To resolve this issue, install Java 7 or higher.