SSPR Event Charts are not displayed in correctly in Dashboard

  • 7021910
  • 29-Sep-2017
  • 02-Oct-2017

Environment

Self Service Password Reset 4.2

Situation

The SSPR Administration Dashboard
Data Analysis  -> Event Statistics -> Event Charts do not display correctly.
The default statistics chart  “Password Changes” is correct but if you choose any other statistic from the drop down, the graph does not change.

Resolution

A workaround (probably with better charts) is to go to the raw statistics page and download the csv file.  This can be imported into Excel or other spreadsheets and be used for any kind of chart generation desired.

Status

Reported to Engineering