Management and Security Server Browser and Java Requirements

  • 7021614
  • 20-Jan-2016
  • 02-Mar-2018

Environment

Host Access Management and Security Server version 12.2
Reflection Security Gateway 2014 (All Editions)

Situation

This technical note lists browsers that are supported for use with Host Access Management and Security Server and its predecessor, Reflection Security Gateway.

Note the following:

  • Your organization's security policies and local regulations may require specific versions.
  • The Oracle Java plug-in for web browsers depends on the cross-platform plug-in architecture NPAPI. In September 2015, Google removed NPAPI support in Chrome version 45. For more information, see KB 7021593: Web Browser Java Plug-in Alternatives.
  • Since Oracle Java 1.6.0_45 is the final public update to Oracle JRE 6, and there will be no public updates to Oracle Java 1.7 after April 2015, we recommend using the latest Oracle JRE 8 version.

Resolution

Management and Security Server version 12.2

Browser and Vendor
Minimum Java Version
Microsoft Internet Explorer 11*
7 or higher**
Mozilla Firefox - current version
7 or higher

* Beginning January 12, 2016, only the most current version of Internet Explorer available for a supported operating system will receive Microsoft technical support and security updates. For more information, see https://www.microsoft.com/en-us/WindowsForBusiness/End-of-IE-support

** Older versions of Java may cause crashes or hangs when viewing sessions. Since there will be no public updates to Oracle Java 7 after April 2015, we recommend using the latest Oracle JRE 8 version.

Reflection Security Gateway 2014 R2 Supported Browsers and Java Virtual Machines

Management and Security Server uses a web browser to display web pages in the Administrative WebStation. The tables below show the minimum browser versions and Java requirements for your product version. However, we recommend using current versions of JRE.

Note: Reflection Security Gateway 2014 R2 requires Oracle JRE 7 or higher.

Reflection should be fully functional on browsers with the specified Java virtual machines shown in the table below. This table lists the minimum browser and JVM requirements for the product.

Browser and Vendor
Minimum Java Version
Microsoft Internet Explorer 8.0 or higher***
6 (Update 45)
Microsoft Internet Explorer 6.0 – 7.0
6 (Update 45)
Mozilla Firefox – current version
6 (Update 45)
Java Web Start 1.5 or higher
6 (Update 45)
Google Chrome 5.0 or higher
6 (Update 45)

Note: We recommend using the latest Oracle JRE 8 version because Oracle Java 6 update 45 is the final public update to Oracle JRE 6, and there will be no public updates to Oracle Java 7 after April 2015.

Reflection Security Gateway 2014 R1

Reflection Security Gateway 2014 R1 requires, at minimum, Oracle JRE 6.0 (also called version 1.6.0) or higher, but we highly recommend using the latest version.

Reflection should be fully functional on browsers with the specified Java virtual machines shown in the following table. This table lists the minimum browser and JVM requirements for the product.

Browser and Vendor
Minimum Java Version
Microsoft Internet Explorer 8.0 or higher
6 (Update 29)
Microsoft Internet Explorer 6.0 – 7.0
6 (Update 29)
Mozilla Firefox – current version
6 (Update 29)
Java Web Start 5 or higher
6 (Update 29)
Google Chrome 5 or higher
6 (Update 29)

*** Older versions of Java may cause crashes and hangs when viewing sessions, as a result of architectural changes from Internet Explorer 7 to 8. To resolve this issue, install Java 7 or higher.

Additional Information

Legacy KB ID

This document was originally published as Attachmate Technical Note 2839.