Retain Unified Archiving 4.2
Retain Publisher - PST Export
When exporting data to a PST using the Retain Publisher/Viewer, an error occurs:
No messages get exported.
Use the following steps to resolve the error:
Microsoft Office is a prerequisite for the Retain Viewer PST Export feature to work. In some occasions, when Office is installed before the Retain Publisher, the Export will not be able to see the libraries, and see that Microsoft Office is installed.