HTML Rewriter Profile List order incorrectly executed

  • 7021209
  • 17-Aug-2017
  • 18-Aug-2017

Environment

Access Manager 4.3.2

Situation

When a new Proxy Service is created which has multiple HTML Rewriter Profiles of type Word enabled, sometimes the list is not executed in the expected top-down order. Under normal circumstances, if multiple Word profiles are enabled, a maximum of one Word profile is executed per page. The first Word profile in the list that matches a page are executed, and the others are ignored. On occasions this does not happen and a HTML Rewriter that is lower on the list but has same matching criteria is executed.

Resolution

Swap the order of the Profiles a twice, before settling on the final list, click the [ OK ] button four times and Update the AG configuration

Cause

This is a known issue and is reported to Engineering for a solution