Missing Filr context menu on OS X El Capitan 10.11

  • Document ID:7021144
  • Creation Date:30-Jul-2017
  • Modified Date:16-Aug-2017
    • Micro Focus Products:
      Filr

Environment

Micro Focus Filr 3
Micro Focus Filr Desktop client 3.2
Mac OS X El Capitan 10.11

Situation

After updating to the Filr 3.x Desktop client on Mac OS X El Capitan (10.11) the Filr context menu no longer appears. Due to this the user is not able to perform the actions that are part of the context menu such as get file info, get file link, share file, etc.

Note: This issue is not applicable to macOS Sierra (10.12) or later.

Resolution

A fix for this issue is available in the Filr 3.2.1 Update.