Successfully registered with zone "[could not determine]" at URL...

  • Document ID:7021126
  • Creation Date:27-Jul-2017
  • Modified Date:27-Jul-2017
    • Micro Focus Products:
      ZENworks Configuration Management

Environment

ZENworks Configuration Management

Situation

  • zac reg returns error
    • Successfully registered with zone "[could not determine]" at URL "https:\\myserver.domain.com".
  • The device does partially register (can be seen in ZCC) however
    • Agent's ZENworks Server Properties shows Unavailable
    • Agent's Closest Servers For Roles List shows Closest servers not available
  • zmd-messages.log shows error
    • [DEBUG] [mm/dd/yyyy hh:mm:ss.nnn] [xxxx] [ZenworksWindowsService] [yy] [] [ConnectMan] [] [Failed to create source location for https:\\myserver.domain.com\zenworks-location/: System.UriForm

Resolution

Use forward slashes in the URL, not backslashes.  e.g.

zac reg https:\\myserver.domain.com

Should be

zac reg https://myserver.domain.com

Cause

User error!

Status

Reported to Engineering

Additional Information

A request has been passed to Engineering.
  • A more informative error message should be returned by zac
  • The device should not be allowed to partially register; it should be completely rejected