Notify crashes on start

  • 7021116
  • 24-Jul-2017
  • 24-Jul-2017

Environment

GroupWise 2014 R2 Support Pack 2

Situation

When users launch Notify, it crashes almost immediately with no error message.

Resolution

In checking the user accounts in the GroupWise Administration console, it showed that none of the users who were experiencing the problem had a First Name / Last Name defined.  As soon as those fields were filled in, Notify worked fine.

Cause

Notify needs the First Name / Last Name fields filled in for each user.