ZCC helper update downloads the incorrect version after updating to ZENworks 2017 update 1

  • Document ID:7021094
  • Creation Date:13-Jul-2017
  • Modified Date:13-Jul-2017
    • Micro Focus Products:
      ZENworks Configuration Management

Environment

Novell ZENworks Configuration Management 2017 ZENworks Control Center - ZCC

Situation

After applying the fix for TID 7018557 and updating to ZENworks 2017 update 1, ZCC helper requests for a update and downloads the incorrect version.

Resolution

Remove the older version of the ZCC helper from the following location:

Linux:
"/opt/novell/zenworks/install/downloads/tools/novell-zenworks-zcc-helper-17.0.0.x.msi"
 "/opt/novell/zenworks/install/downloads/tools/novell-zenworks-zcc-helper-17.0.0.x.noarch.rpm"

Windows:
%ZENWORKS_HOME%\install\downloads\tools\novell-zenworks-zcc-helper-17.0.0.x.msi"
"%ZENWORKS_HOME%\install\downloads\tools\novell-zenworks-zcc-helper-17.0.0-x.noarch.rpm"

Status

Reported to Engineering