Environment
Redline
Situation
Connect failed: Check Control Center IP/DNS
Resolution
Open the /opt/beginfinite/redline/conf/rlcenter.conf file. Ensure that the AgentListenHost, and HTTPListenHost is the IP address of the server that the Control Center resides on, and both are enabled.
NOTE: AgentListenHost is the IP address and port on which the Control Center listens for connections from Redline Agents. HTTPListenHost is the IP address and port on which the web administration is accessed, and which the Control Center is listening to connections from the web on.
Open the /opt/beginfinite/redline/conf/rlagent.conf file. Ensure the Control Center IP address points to the server the Control Center is on. The ControlCenterAddress, and the ControlCenterPort within the rlagent.conf should match the AgentListenHost, and AgentListenPort within the rlcenter.conf.
NOTE: AgentListenHost is the IP address and port on which the Control Center listens for connections from Redline Agents. HTTPListenHost is the IP address and port on which the web administration is accessed, and which the Control Center is listening to connections from the web on.
Open the /opt/beginfinite/redline/conf/rlagent.conf file. Ensure the Control Center IP address points to the server the Control Center is on. The ControlCenterAddress, and the ControlCenterPort within the rlagent.conf should match the AgentListenHost, and AgentListenPort within the rlcenter.conf.
Additional Information
This article was originally published in the GWAVA knowledgebase as article ID 146