GroupWise Windows client crashes with more than 4000 folders

  • 7020911
  • 13-Jun-2017
  • 31-Jan-2018

Environment

Novell GroupWise 2014 R2 Support Pack 2

Situation

When upgrading from the GroupWise 2012 client to the GroupWise 2014 R2 client, the client crashes immediately after login

Resolution

It has been found that if there are more than 4000 folders in the cabinet, the 2014 R2 client will crash.  The current workarounds are to either delete folders until the count is below 4000 or use the 2014 R2 SP1 client or the 2012 client

This has been resolved in both GroupWise 2014 R2 and GroupWise 18.  Please open a service request and ask for the FTF build that relates to your system