Environment
:
GWAVA All Versions
GWAVA All Versions
Situation
: I've created a new filter (text filter, attachement type filter, etc), sent a message in that should fire on this and it didn't get blocked.
Resolution
:
If an email isn't getting blocked that you think should, the first thing to check is your exceptions list. Most likely you have an exception for the email address you tested with. You can find these under Scanner/Policy Management | scanner name | Exceptions | Source address (from:).
If an email isn't getting blocked that you think should, the first thing to check is your exceptions list. Most likely you have an exception for the email address you tested with. You can find these under Scanner/Policy Management | scanner name | Exceptions | Source address (from:).
.png)
Additional Information
This article was originally published in the GWAVA knowledgebase as article ID 2743.