Environment
:
GWAVA 6.5 Build 38+
GWAVA 6.5 Build 38+
Situation
: After opening an exported list from message tracker, the column headers are not matching up with the correct columns.
Resolution
:
When using an application such as Open Office to open an exported message tracker list, you need to set the 'separated by' options to Comma only. See screenshot below:
When using an application such as Open Office to open an exported message tracker list, you need to set the 'separated by' options to Comma only. See screenshot below:
Now the column headers should line up correctly.
Additional Information
This article was originally published in the GWAVA knowledgebase as article ID 2552.