How to Stop DOCX Files Being Blocked for ZIP Fingerprinting

  • 7020815
  • 08-Dec-2010
  • 07-Aug-2017


GWAVA4 and Higher


When an email comes in that has a .docx file attachment it is being blocked for .zip fingerprinting.


1) Create a Message source exception called: name=*.docx.

2) Expand the exception name=*.docx and expand Fingerprinting.

3) Put a check mark in ZIP Compressed File (.zip) and save the changes.

The .docx file attachments will no longer be blocked for .zip fingerprinting.

Additional Information

This article was originally published in the GWAVA knowledgebase as article ID 1908.