Retain Login Screen Logo Overlaps Name Field

  • 7020773
  • 26-Feb-2016
  • 07-Aug-2017

Environment


Retain 4

Situation

The name field is covered by the logo in Internet Explorer, when trying to log into Retain.

Resolution


Instead of a clear view of the login fields they are covered like this:

Retain logo covering login name field

You can still click and enter but it is obviously not correct. It looks correct in FireFox and Chrome - just IE is problematic.

If you remove the Retain site from your Compatibility View websites list, that should do it; however, it may also require disabling the setting, "Display intranet sites in Compatibility View" as well:

See Also: Unable To Open or Save Attachments in Internet Explorer

Additional Information

This article was originally published in the GWAVA knowledgebase as article ID 2755.