Environment
GWAVA 4 ASengine
Situation
When looking in the Ham and Spam folders, some or all of the messages will have a line through the subject.
Resolution
This is normal behavior if Smart Purge has been turned on in GroupWise. The messages have been flagged for deletion but will not be deleted until they are backed up.
Additional Information
This article was originally published in the GWAVA knowledgebase as article ID 1807.