Line Through Messages in Ham and Spam Folders

  • 7020752
  • 16-Jul-2010
  • 07-Aug-2017

Environment


GWAVA 4 ASengine

Situation

When looking in the Ham and Spam folders, some or all of the messages will have a line through the subject.

Resolution



This is normal behavior if Smart Purge has been turned on in GroupWise. The messages have been flagged for deletion but will not be deleted until they are backed up.


Additional Information

This article was originally published in the GWAVA knowledgebase as article ID 1807.