GroupWise GWIA is not able to form an SSL connection to any other SMTP server

Document ID:7020726
Creation Date:07-Jun-2017
Modified Date:07-Jun-2017
- Micro Focus Products:
  GroupWise

Environment

Novell GroupWise 2014 R2 Support Pack 2
SUSE Linux Enterprise Server 11 Service Pack 4 (SLES 11 SP4)

Situation

The GroupWise GWIA (GroupWise Internet Agent) is not able to form an SSL connection with other SMTP servers on the internet that are also setup to use and SSL certificate. This occurs with a valid self signed certificate and also a valid commercial SSL certificate.

Resolution

It was discovered that the firewall had a setting once disabled, the problem went away. This setting is called "SMTP Inspection" .

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