Do We Need To Select The Exchange Archive Database if In-place Archiving is Enabled

  • 7020688
  • 20-Feb-2015
  • 07-Aug-2017

Environment


Retain 3.x
Exchange Module

Situation

Do you need to select the archive database explicitly for Retain to archive messages stored in the Exchange user’s archive folder?

Resolution


No, you do not as long as you have selected to Include user’s archive mailbox in Profiles/Miscellaneous.



With that option enabled Retain is able to query Exchange such that it will be given access to the archive database. Any unarchived messages in the Exchange archive folder will be placed in an Archive folder in the user’s Retain mailbox.

If you choose only the archive database, the main Exchange mailbox will also be archived.

You may choose both the main database and the archive database in setting up the Retain job but that may effect performance.

Additional Information

This article was originally published in the GWAVA knowledgebase as article ID 2474.