Leveraging the Google Search Engine for KB Article Searches

  • 7020683
  • 04-Nov-2015
  • 07-Aug-2017


All GWAVA Products
Google Search Engine


Sometimes I am unable to find the knowledgebase article that I am looking for using GWAVA Support's KB search field.  How can I find articles for a specific GWAVA product using Google?


You can harness the power of Google's search engine:

  • Type in your search term.
  • Type: "site:support.gwava.com".  

If you want to get a little more advanced:

  • Right-click on the Knowledgebase link.
  • Open the link into a new tab.
  • Insert "site:" just before the web URL that displays in the address window (no spaces).
  • Hit the END key on your keyboard.
  • Hit the spacebar.
  • Type your search terms.

Retain Example:  site:http://support.gwava.com/kb/?CategoryID=8 moving retain to another server 

Additional Information

This article was originally published in the GWAVA knowledgebase as article ID 2652.