Error in server log: D101: User Not On Post Office

  • 7020626
  • 17-Nov-2009
  • 07-Aug-2017




I'm seeing the following error in the server log.  What is causing this?  Do I need to be concerned? 

ESE during login :: com.gwava.authenticate.SoapAuthenticatorMethod.authenticate:61 :: EXCEPTION : com.maintainet.gweasysoap.EasySoapException: User not on post office , Code: d101, info: null


This is not an error to worry about.  This exception is stating that a user tried to login with a bad username.  The very next line after the exception shows the username that tried to login.

Additional Information

This article was originally published in the GWAVA knowledgebase as article ID 1568.