8E03: Bad Data

  • 7020615
  • 04-Nov-2009
  • 07-Aug-2017

Environment


Retain (all builds)

Situation

Bad Data , Code: 8e03, info: null

Resolution


This is a GroupWise engine error caused by an attachment with bad or unrecognizable data.

Running a GWCHECK will often resolve this issue. To do this, follow these steps:

1) Open ConsoleOne

2) Select Post Office and then in the Menu click on Tools--->GroupWise Utilities---->Mailbox/Library Maintenance

Note: You may only need to run a GWCHECK on one user. Just select the user instead of the Post Office and proceed from there.

3) In the drop down menu make sure that Analyze/Fix databases is selected

4) Check the boxes: Structure, Contents, Fix Problems

[Under the tab "Databases"]
Check: User & Message


*Note: Novell updated information on this error for GroupWise 8 and 2012: https://secure-www.novell.com/support/kb/doc.php?id=7012098

Additional Information

This article was originally published in the GWAVA knowledgebase as article ID 1520.

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