Forward multiple messages as a single email from Retain

  • 7020598
  • 30-Jan-2009
  • 07-Aug-2017

Environment


Retain (all versions)

Situation

  By default Retain will forward out multiple messages in one e-mail containing multiple attachments for each message. How do you forward multiple messages out and have them show up as a single e-mail?

Resolution


The following steps will allow you to forward multiple messages at once and have them show up as single/individual e-mails.

1)  Shut down Tomcat.

2)  Edit misc.properties.

Linux:  /opt/beginfinite/retain/RetainServer/WEB-INF/classes/config/

Windows:  [drive]:\Program Files\Retain\RetainServer\WEB-INF\classes\config

3) Change the line forward.single=0  to forward.single=1

4) Save the file.

5) Start Tomcat.

Additional Information

This article was originally published in the GWAVA knowledgebase as article ID 1006.