Environment
Retain (all versions)
Situation
By default Retain will forward out multiple messages in one e-mail containing multiple attachments for each message. How do you forward multiple messages out and have them show up as a single e-mail?
Resolution
The following steps will allow you to forward multiple messages at once and have them show up as single/individual e-mails.
1) Shut down Tomcat.
2) Edit misc.properties.
Linux: /opt/beginfinite/retain/RetainServer/WEB-INF/classes/config/
Windows: [drive]:\Program Files\Retain\RetainServer\WEB-INF\classes\config
3) Change the line forward.single=0 to forward.single=1
4) Save the file.
5) Start Tomcat.
Additional Information
This article was originally published in the GWAVA knowledgebase as article ID 1006.