Loading MTA Scanner Console Screen on NW

  • Document ID:7020574
  • Creation Date:15-May-2009
  • Modified Date:07-Aug-2017
    • Micro Focus Products:
      GWAVA (Secure Messaging Gateway)

Environment


GWAVA 4 All Versions using an MTA scanner
Netware only

Situation

The MTA scanner Console isn't loading with the other GWAVA console screens.

Resolution


If you want the MTA scanner console screen to load, you need enable this option.  This is set in the GWAVA Management Page | Server/scanner management | Server | Manage Scanners | Scanner | Configure MTA settings | Mail interface settings | Enable logging to console (on supported operating systems).

     

After enabling this and saving the changes you will need to restart the MTA and GWAVA.  Make sure to follow this order in doing that:

1) Unload the MTA (F7)
2) Unload GWAVA (gwavadn)
3) Load GWAVA (gwavaup)
4) Load MTA (load MTA in protected memory)

The 'GWAVA MTA' console screen will load after the MTA loads backup.

Additional Information

This article was originally published in the GWAVA knowledgebase as article ID 1273.