When Connecting to GW System, Cache/Live Mode Options are Grayed Out

  • 7020555
  • 23-Jun-2010
  • 07-Aug-2017

Environment


Reveal 2.0

Situation

I am trying to connect to the GW system in Reveal using 'Live mode' but the option to do this is grayed out. Also, when it does connect it is showing old data.

Resolution


Most likely if the options to retrieve the GW objects are grayed out, then the user you are logged in as doesn't have sufficient rights. Make sure you are logged into the Novell client as admin or an admin equivalent.

Additional Information

This article was originally published in the GWAVA knowledgebase as article ID 1757.