GWAVA Abends On New Installs On NetWare On CT_scanproc

  • 7020476
  • 02-Sep-2009
  • 07-Aug-2017

Environment


GWAVA 4.5 122 and lower
NetWare

Situation

After installing GWAVA on NetWare and creating a scanner, GWAVA abends after a couple of minutes.

Resolution


GWAVA uses many types of scanning techniques to determine if a message should be classified as SPAM.  One of these services is IP Reputation.  This service can only be used on a Linux machine.  Follow these steps to disable IP Reutation on the NetWare server;

1) Log into the GWAVA Management Console

2) Click on Server/Scanner Management | (Your Server) | Manage Scanners | (Your Scanner) | Scanning Configuration | Antispam | IP Reputation.

3) Uncheck the Enable IP Reputation Event box and then click Save Changes

4) Since GWAVA had already crashed, restart GWAVA (gwavadn) and then start GWAVA (gwavaup)

Additional Information

This article was originally published in the GWAVA knowledgebase as article ID 1418.

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