Getting Install Error Stating the MSI File Needs to be Validated

  • 7020430
  • 16-Apr-2015
  • 07-Aug-2017

Environment


Vertigo 2

Situation

Trying to run the installer for Vertigo 2 and getting the following error: "This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package."

Resolution


Some versions of Windows seem to have trouble with .msi files. To verify a .msi file do the following:
1) Open up Notepad
2) Type: msiexec /i %1
3) Save file as: help install msi.bat (save to your desktop)
4) Drag and drop the vertigo installer to the .bat file and the installer should start.




NOTE: Vertigo 2 requires a new license. Make sure to download a current license at https://licenses.gwava.com using your current validation key.

Additional Information

This article was originally published in the GWAVA knowledgebase as article ID 2519.