How to Change the Admin or Other User's Password in GWAVA.

  • 7020404
  • 27-Aug-2015
  • 14-Dec-2017




I need to change an admin user's password. How do I do that if I know the existing password?


If you know the existing admin user's password and need to change it, follow these steps:

1) Log into the GWAVA Management Web page and go to System Management | System Management | Administrator Accounts.

2) For the admin user that you want to change, click on 'Set Password' to the right of it.

3) Enter the new password, confirm it and click OK.

 4) Hit 'Save Changes'.

You should now be able to login as that user using the new password.

Note: If you don't know the admin password you can follow this DOC on Reset Admin Password.

Additional Information

This article was originally published in the GWAVA knowledgebase as article ID 2606.