GWAVA 4, 4.5
Running on Netware
Usually, when you see a removed address space on GWAVA4QMS and the running thread is InQueueManager, it is caused from a malformed qms_data.db. When one of the QMS databases is malformed, most of the time it will write an error file indicating this. Look to see if you have an error file:
1. Browse to [volume]:[path to:]/gwava4/services/qms/data/err directory.If the disk image is malformed, it is necessary to rebuild the qms_data.db. Click HERE for instructions on running a rebuild.
2. Sort the files by date modified. Check the files with the current date only. Check if any of them start with "datadb". Open the file. Check if it contains a message that the "...disk image is malformed."
If you ran a rebuild and are still seeing this removed address space, it is recommended to call support for assistance, 801-437-5678.
This article was originally published in the GWAVA knowledgebase as article ID 1464.