Environment
GWAVA4 (any build)
Situation
Resolution
The QMS user list is automatically populated once a user logs into their quarantine. It is not recommended -- nor necessary -- to have to manual add a user to this list, but should you need to:
a) Login to the QMS using a GWAVA administrator account
b) Click on the User tab
c) Step through the following steps to add a user:
- Click Add User.
- Insert the login name for UserID that will be used to login to QMS. For simplicity this is normally set to be the same as the email address, but doesn't have to be.
- Insert the primary e-mail address of the user for Primary E-Mail Address.
- Click the Save Changes icon to save to the user list.
d) The Authentication Method drop-down box is best left on default. If you have multiple QMS user groups, you can select which group to add by selecting from the Group Membership drop-down box. If you're not sure, leave on default.
e) Once you add the user, check the user under the User Rights tab to make sure it is assigned the appropriate rights.