How to Change the 'Manage my Quarantine' link

  • 7020352
  • 07-Jan-2009
  • 07-Aug-2017

Environment


GWAVA 4 on NetWare or Linux

Situation

Users are unable to connect to the QMS, when clicking on the 'Manage my quarantine' button in the digest report. The address it is using is incorrect.

Resolution


Change the address to a hostname or external IP (something that both internal and external users can connect to).  Log into QMS as admin | Digest Tab | Settings | Release button address



Put in the http://hostname.com:49285.  After saving changes double check that it didn't add an extra http:// or an extra port of 49285. 

Any new digest reports should have the correct link now.  Old digests will still have the old link.

Additional Information

This article was originally published in the GWAVA knowledgebase as article ID 945.