How to Change the 'Manage my Quarantine' link

Document ID:7020352
Creation Date:07-Jan-2009
Modified Date:07-Aug-2017
- Micro Focus Products:
  GWAVA (Secure Messaging Gateway)

Environment

GWAVA 4 on NetWare or Linux

Situation

Users are unable to connect to the QMS, when clicking on the 'Manage my quarantine' button in the digest report. The address it is using is incorrect.

Resolution

Change the address to a hostname or external IP (something that both internal and external users can connect to). Log into QMS as admin | Digest Tab | Settings | Release button address

Put in the http://hostname.com:49285. After saving changes double check that it didn't add an extra http:// or an extra port of 49285.

Any new digest reports should have the correct link now. Old digests will still have the old link.

Additional Information

This article was originally published in the GWAVA knowledgebase as article ID 945.