How to Monitor a User's Junk Mail Mailbox

  • 7020324
  • 22-Sep-2010
  • 07-Aug-2017

Environment


Vertigo
All Builds

Situation

How can I monitor a specific user's messages that end up in their junk mail mailbox?

Resolution



You can monitor a user's junk mail mailbox using Vertigo. To do this, do the following:

1) In Vertigo, using Single user mode, click on the user you want to monitor.

2) Click on the  'Junk Mail Items' tab.


This allows general monitoring and also provides identification of any good mail which has been erroneously tagged as junk and placed in the Junk mail folder by the system.

Additional Information

This article was originally published in the GWAVA knowledgebase as article ID 1860.